Shipping Policy

Effective Date: August 3, 2026

1. Introduction

At Cornerstone Clothing, we are committed to providing a reliable and transparent delivery experience for our customers.

This Shipping Policy explains how orders placed through cornerstoneclothinguk.com are processed, dispatched, and delivered.

Cornerstone Clothing is operated by:

CORNERSTONE CLOTHING LIMITED
Company Registration Number: 17370615

2. Order Processing Time

Orders are processed after payment has been successfully confirmed.

Our standard order processing time is:

1–3 business days

During busy periods, promotional events, or seasonal sales, processing times may take slightly longer. If there are any significant delays affecting your order, we will provide an update through the contact information provided at checkout.

Orders are not processed or dispatched on weekends or UK public holidays.

3. Delivery Information

We currently provide delivery services to customers through trusted shipping partners.

Estimated delivery times may vary depending on:

• Delivery destination;
• Shipping method selected;
• Courier availability;
• External circumstances beyond our reasonable control.

Delivery estimates are provided as guidance only and do not represent guaranteed delivery dates.

4. Shipping Confirmation and Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing relevant delivery information where tracking is available.

Please ensure that your email address is correct when placing your order so that delivery updates can be received successfully.

5. Shipping Charges

Shipping costs are calculated based on factors such as:

• Delivery destination;
• Order size and weight;
• Selected shipping method.

Any applicable shipping charges will be displayed clearly during checkout before payment is completed.

6. Delivery Address

Customers are responsible for providing accurate and complete delivery information at checkout.

Please carefully check:

• Name;
• Street address;
• Postal code;
• Contact details.

We cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team.

We will assist by reviewing the order status and working with relevant delivery partners where necessary.

Please contact us with:

• Order number;
• Customer name;
• Email address used for the order;
• Delivery details.

8. Damaged or Incorrect Items

If you receive an item that is damaged, incorrect, or different from your order, please contact us as soon as possible after delivery.

Please provide:

• Order number;
• Description of the issue;
• Supporting photographs where applicable.

Our team will review the request and provide appropriate assistance.

9. International Delivery

Where international delivery options are available, customers are responsible for providing accurate delivery information and may be responsible for any applicable customs duties, taxes, or import charges required by local authorities.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

CORNERSTONE CLOTHING LIMITED

Email:
support@cornerstoneclothinguk.com

Phone:
+44 7960779605

Registered Address:

Berrywood Accountants
The New Studio, Wintershill Farm
Wintershill, Durley
United Kingdom
SO32 2AH